What it costs and who pays
With a medical prescription, physiotherapy is covered by basic health insurance, minus the deductible (franchise) and co-payment. Without a prescription, a 30-minute session costs 50 francs. Personal training costs 80 francs per session or 700 francs for 10 sessions, and thanks to Qualitop certification almost all supplementary insurers contribute to the cost.
Covered by basic health insurance
- A medical prescription is required. Each prescription covers a course of sessions; if you need to continue, your doctor can renew it.
- Rates set nationally and the same for all recognised practices.
- We bill your health insurer directly, so you don't have to pay anything upfront.
- You pay the deductible (franchise) and co-payment, according to your policy: your health insurer will ask you for them afterwards.
- Home visits too, if your doctor specifies this on the prescription.
- We are recognised by all health insurers.
Recognised by almost all supplementary insurers
You can pay by card, in cash or by payment slip. Once we have received payment, we give you the form to claim reimbursement from your supplementary insurance.
Thanks to Qualitop certification, almost all supplementary insurers reimburse part of the cost. The amount depends on your policy: check with your health insurer before you start, or ask us for help.
What is Qualitop? ↗ All about personal training →From prescription to reimbursement
- 01 Your doctor prescribes You receive a physiotherapy prescription from your doctor.
- 02 You contact us Write to us on WhatsApp or call us to book your first assessment.
- 03 You bring your documents At the first session: your prescription and health insurance card.
- 04 Billing With a prescription we send the invoice directly to your health insurer: you don't have to pay anything upfront.
Frequently asked questions about costs and reimbursement
Updated October 2026
Can I come without a medical prescription?
Yes. Without a prescription, a 30-minute session costs 50 francs and is paid by you. For the first visit we recommend a one-hour session (100 francs), so we have time to assess you properly; but the choice is yours.
What are the deductible (franchise) and co-payment?
The deductible (franchise) is the annual amount you pay yourself before basic health insurance starts paying. Once you have reached it, you pay a percentage co-payment on invoices, up to the maximum set by law.
Is shockwave therapy covered?
Yes. Shockwave therapy is part of physiotherapy treatment: with a medical prescription it is covered like the other sessions.
How do I know if my supplementary insurance covers personal training?
Ask your health insurer whether your supplementary insurance recognises Qualitop-certified providers and to what extent. If you like, we can help you work out what to ask.
Can the 10-session package be refunded?
No. Once paid, the personal training package cannot be refunded. If you are unsure, you can start with a single session.
What happens if I need to cancel an appointment?
We ask you to cancel at least 24 hours in advance, by WhatsApp message or phone call. Appointments cancelled later or not cancelled are charged as completed sessions.
Still have a question about costs?
Write to us on WhatsApp or call us Monday to Friday: we are happy to answer before you book.